The rates below are based on FedEx Ground home delivery to the 48 contiguous states only. For Express overnight delivery and shipments outside the 48 contiguous states, actual shipping charges will apply. Shipping prices reflect charges from the shipping carrier as well as the quality packing material used to ensure safe delivery to your home.
Due to varying weights and sizes, additional shipping charges may be added to some pieces. Items requiring extra shipping will have a note in their descriptions. If you’d like an estimate of shipping costs, feel free to send an email to sales@doorpottery.com.
Please provide a street address for delivery. FedEx cannot deliver to Post Office boxes. If you wish to ship via the Postal Service, please send an email request with your preferred address. Actual postal charges will apply. I will sometimes ship USPS at my discretion to save both of us money.
Note, sales tax will be collected on all orders shipped to addresses within Wisconsin.
LEAD TIMES
Making fine art pottery is a slow process from throwing to drying to firing each vase twice. Because of this, the average lead time on simple orders is 4-6 weeks. Larger or more complex orders may take longer. Commissioned pieces and specific Studio Pottery pieces can take up to a year to design, make and complete. Please be patient with these special pieces and your wait will be rewarded. If you need a piece in a hurry, please don’t hesitate to send an email to check on current stock availability.
RETURNS
Returns are excepted only if approved first by emailing Door Pottery. Please do not send a piece of Door Pottery back without prior approval!
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